Hiring Advice

Interviewing potential candidates can feel like being with Goldilocks and the three bears.  This one has too much experience, this one not enough, this one almost fits. . . .Wait this one is just right! I hired rock stars and retained them for years. How?  It really started with me and how I inter...

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How do I reduce staff in a crisis? When there is a crisis, it’s easy to feel like you’ve lost control, because you have. You can go into crisis mode, firing up systems and pushing your fight or flight mode into overdrive. When that is your response, mayhem often ensues. What if, instead, you cho...

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Managing office staff when your office temporarily closes   When there is a crisis, whether a large one like the current world pandemic, or a relatively small one like a flood in the office space, your patient care may be temporarily suspended. In that case, what are you to do with your staff? ...

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Job seekers are not responding to my phone calls or emails: What do I do? You’ve posted a job, and you’ve matched with job seekers. None of them applied, so you reviewed all of their profiles and resumes, and you called ten candidates. No one has called you back. Now what? Doccupations specializ...

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The ideal functioning of a dental practice is similar to that of an orchestra. It is essential that the manager, scheduling coordinators, clinical supervisor, and clinical assisting staff coordinate their work so that all operations are harmonious and orderly. Each person should experience joy in u...

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